Privacy Policy

Last updated: January 2026

Introduction

Home Gas Solution ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our consultation and referral services.

Information We Collect

Information You Provide Directly

We collect information you provide directly to us, including:

  • Contact information (name, email address, phone number)
  • Residential or business address
  • Energy usage information and utility bill details
  • Information about your service preferences
  • Messages and communications you send us

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns, including:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Referring website information
  • Device type and operating system

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing consultation and referral services
  • Connecting you with energy service providers in our network
  • Responding to your inquiries and requests
  • Improving our services and website functionality
  • Sending promotional materials and newsletters (with your consent)
  • Complying with legal obligations and requirements
  • Analyzing usage patterns to better serve our customers

Information Sharing and Disclosure

Third-Party Service Providers

We may share your information with trusted energy service providers, utility companies, and other partners to facilitate the services you request. We require these partners to maintain the confidentiality and security of your information.

Legal Requirements

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

No Sale of Personal Information

We do not sell your personal information to third parties for their own marketing purposes. We only share information as necessary to provide our consultation and referral services.

Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your information at any time by contacting us, subject to legal and contractual obligations.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to opt-out of marketing communications
  • Right to data portability

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain website features.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's interaction with our services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last updated" date at the top of this policy and, if necessary, by sending you notification via email.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: